no got88's Privacy Policy
Your personal information is very important to us. In this policy we clearly explain — what information is collected, how it is used, and what your rights are.
Contents
Introduction and Scope of Application
no got88 is an online gaming and betting platform that provides services to users in Bangladesh. When you use our website nogot88.cam, register an account, or use any of our services, you accept the terms of this privacy policy.
This policy applies to all services on the no got88 platform — online slots, live casino, cricket betting, and other gaming services. You will find the full agreement for using the platform on our Terms and Conditions page, which should be read alongside this privacy policy.
If any changes are made to this policy, we will note the updated date on the website. For significant changes, registered users will be notified by email. By continuing to use our services, you are considered to have accepted the revised policy.
Types and Sources of Information Collected
2.1 — Information You Provide Directly
We collect the information you provide at the time of account registration. This includes:
- Full name and date of birth
- Mobile number and email address
- National ID or passport number (for verification)
- Mobile number linked to bKash, Nagad, or Rocket (for payment processing)
- Password (stored in encrypted form — never kept as plain text)
2.2 — Automatically Collected Information
When you use our platform, the following information is collected automatically:
- IP address and device type
- Browser and operating system information
- Login time, session duration, and navigation history
- Gaming activity — which games you played, how long, and bet amounts
- Deposit and withdrawal transaction records
2.3 — Information Received from Third Parties
We may obtain certain information from third-party services when needed for identity verification or fraud prevention. Such information is used solely to ensure account security.
Purpose of Information Use
no got88 uses the collected information for the following purposes:
- Creating, managing, and verifying accounts
- Processing financial transactions including deposits and withdrawals
- Managing the 200% welcome bonus, weekly reload rewards, and other promotional offers
- Managing the VIP programme and calculating weekly cashback
- Providing 24/7 live chat and email support
- Detecting suspicious transactions and fraud
- Improving the technical performance of the platform
- Ensuring safe and responsible gaming — for more details see our Responsible Gaming page
- Sending marketing communications (only with your consent)
We never sell your information and do not use it for any purpose beyond those listed above.
Disclosure of Information and Third Parties
4.1 — Service Providers
Running our services requires the assistance of certain trusted third parties, such as:
- Payment processing companies (services related to bKash, Nagad, and Rocket)
- Game providers — Pragmatic Play, PG Soft, Evolution, JILI, Spribe, and other approved studios
- Identity verification services
- Technical infrastructure and cloud services
These companies are given access only to the information necessary for their specific tasks and operate under strict confidentiality agreements.
4.2 — Legal Obligations
If there is a valid order from a legal authority or a court directive, no got88 may be required to provide the relevant information to the concerned authority. In such cases, we will make every effort permitted by law to inform you.
The no got88 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
The types of cookies we use:
- Essential cookies: For maintaining login sessions and ensuring security — these cannot be disabled.
- Functional cookies: For remembering your language preference and other settings.
- Analytics cookies: For analysing and improving platform usage — you may withdraw your consent.
- Marketing cookies: For showing relevant offers — only with your consent.
Most browsers allow you to control cookies. However, disabling essential cookies may cause some services to not work properly.
Data Security Measures
no got88 has put in place multiple layers of technical measures to protect your information:
- SSL encryption — secure connections for all data transfers
- Passwords stored using strong hashing algorithms
- Login and financial activity confirmed via OTP verification
- Automated monitoring system for suspicious activity
- Data access limited to authorised staff — on a need-to-know basis
- Regular security reviews and updates
No one can guarantee complete security on the internet, but we follow industry-standard best practices. Keeping your account password confidential and avoiding login from unknown devices is your responsibility.
Data Retention Period
no got88 retains your information according to the following guidelines:
- Information for active accounts is kept for as long as the account remains active.
- Financial transaction records are retained after account closure as required by applicable legal obligations.
- Marketing preferences are updated as soon as consent is withdrawn.
- Log files and technical data are generally deleted automatically after a set period.
Once the specified period ends or the purpose is fulfilled, data is securely deleted or anonymised.
Policy on Minors
All services of no got88 are strictly for persons aged 21 and above. We do not knowingly collect any personal information from persons under 21.
Age is verified at the time of registration. If we suspect that a minor has opened an account using false information, we will immediately suspend that account and delete all associated data.
If you believe a minor is using our platform, please inform us via live chat.
Your Rights
As a registered user of no got88, you have the following rights:
- Right of access: You may request to know what information we hold about you.
- Right to correction: You may request correction of inaccurate or outdated information.
- Right to deletion: Subject to certain conditions, you may apply to have your information deleted.
- Right to object to processing: You may withdraw your consent at any time to stop receiving marketing messages.
- Data portability: You may request a copy of the information we hold about you.
To exercise these rights, contact us directly via 24/7 live chat or by email. Requests are generally responded to within a maximum of 30 working days. You will find answers to common account management questions on our FAQ page.
Contact and Complaints
If you have any questions or complaints about this privacy policy, please contact us:
- Live Chat: Via the chat button on the website, 24 hours a day, 7 days a week
- Email: [email protected]
- Language: Support is available in both Bengali and English
A specially trained team handles privacy-related complaints. Once your request is received, a confirmation message will be sent and the matter will be resolved promptly. To learn more about how we operate and our values, visit our About Us page.